Synopsis: : Knowledge Process Outsourcing Perspectives & Practices |
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In today's competitive scenario, Knowledge Process Outsourcing (KPO) has emerged as the new buzzword. The Birth of Globalization has paved the way for increased Competition among countries. This has resulted in the migration of support services from developed to developing economies in the form of "Outsourcing". As a consequence, Business Process Outsourcing has emerged as one of the major opportunities for Labor abundant developing economies BPO generally functions with pre-determined set of designs of operations for the desired solutions. The emergence of knowledge Process has transformed this, since the Companies want to have tailor-made s for specific issues like, cycle time Efficiency, market Research and demand-based management.
It is in this scenario of the Emerging trends and boom in Knowledge Process Outsourcing, that this Book provides and Insight into the evolution of KPO, its .role in Indian and global scenarios, the Strategic shift from BPO to KPO, high- end services in KPO and also its future prospects. This book presents a series of well - written racy articles that give a bird's Eye view of the scenario prevailing in KPO industry, both regionally and globally. It is hoped that this book would be of immense value to the corporates who are entering into KPO, academicians, researchers and students, as a reference book on the perspectives and challenges of Knowledge Process Outsourcing.
1. Outsourcing is here to Stay
2. Paving Way for Global Competitiveness
3. BPO A Status Check
4. BPO 20
5. Knowledge Process Outsourcing-Advantage India
6. KPO : The Intellectual Ahoy
7. In Knowledge Lies Power
8. BPO : A Global Prospective
9. BPO : Building Profitable Organisations
10. Knowledge Process Outsourcing
11. The New Opportunity Wave
12. The Knowledge Processors
13. KPO A Strategic Shift : KPO Integrating Value Chain
14. The Future of Outsourcing
15. The BPO Industry in India
16. The Business of Knowledge in India
17. From BPO to KPO
18. R&D Outsourcing
19. Indian Scenario
20. Equity Research Outsourcing
21. The Next Wave
22. The Moving Design Line
23. Knowledge Process Outsourcing in Financial Services and Outsourcing Market Contact Research to Bring Business Transformation