Dissatisfaction Management A Study Into the Use of Consumer Dissatisfaction As a Source of Management Information by Organizations
by Ko de Ruyter
| Publisher: | Uitgeverij Lemma BV |
| Published In: | 1993 |
| ISBN-10: | 9051893043 |
| ISBN-13: | 9789051893045 |
| Weight: | 200 gms |
| Pages: | pp. xiv + 394, Illus. |
The Title "Dissatisfaction Management A Study Into the Use of Consumer Dissatisfaction As a Source of Management Information by Organizations" is written by Ko de Ruyter. This book was published in the year 1993. This book has total of pp. xiv + 394 (Pages). The publisher of this title is Uitgeverij Lemma BV. Dissatisfaction Management A Study Into the Use of Consumer Dissatisfaction As a Source of Management Information by Organizations is currently Not Available with us.You can enquire about this book and we will let you know the availability.